Together, We Can.
We are looking for a Houseperson to join the team at Eilan Hotel and Spa located in San Antonio, TX. In this role, you will help bring vacation dreams to life by assisting our guests and team. If you enjoy making people, feel welcome and being part of an outstanding team environment, this job is for you.
The Eilan Resort & Spa is a Hilton Grand Vacations property in Northwest San Antonio, near The Rim and La Cantera, featuring a Tuscan‑inspired design completed in 2011 and offering 165 guestrooms. It is a central element of the 120‑acre Eilan mixed‑use development, integrating lodging with offices, residences, retail, dining, and shared community amenities. The resort features a full‑service spa with 10 treatment rooms, approximately 14,000 square feet of flexible event space, and multiple food and beverage outlets including the Social restaurant serving breakfast and dinner, the Mercato coffee shop, and a seasonal pool bar.
Extraordinary People, Exceptional Benefits:
- Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Driven hourly rate
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
-
Numerous learning and advancement opportunities and more!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
- What will I be doing?
As a Housekeeping Runner (Houseperson) you will be responsible for carrying out the key duties of the position and supporting overall operational efficiency by performing the following tasks to the highest standards:
- Provide customer service to guests, including information about resort services, activities and local attractions
- Make sure that all requests are delivered in a timely manner and in working order.
- Check storerooms for availability of cribs, highchairs, pack & play and bed rails and ensure they are in safe condition
- Replenishes linen and guest amenities
- Ability to lift up to 75 lbs. and push/pull up to 150 lbs.
- Carries out reasonable requests of supervisor or management.
What are we looking for?
To fulfill this role effectively, you’ll need to possess the following minimum qualifications and experience:
- Practical verbal and written communication skills. Ability to communicate well with guests in English.
- Perform job functions with attention to detail, speed, and accuracy.
- Ability to work evenings, weekends, and holidays as operation need dictate
- Physically able to work from ladders, move furniture, operate cleaning equipment, and safely handle general cleaning chemicals.
- Able to work effectively in varying environmental conditions including humidity, heat, cold, dust, and noise.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Hospitality industry
- Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
-
Benefits that support Team Member health and financial wellbeing.
-
Travel and hotel discounts for Team Members, family and friends.
-
A healthy work-life balance with PTO and flexible hours.
-
Team Member events that build camaraderie through fun activities.
-
An open-minded culture committed to diversity and inclusion.
-
Incentives for Team Members that exhibit excellence every day.
