Are you ready to take the next step in your career? Do you want to work for a company that values its team members and encourages you to achieve your best? Hilton Grand Vacations has a place for you. At HGV, we will help you reach your goals and build your future. We have been the exclusive timeshare brand of Hilton for over 30 years, catering to over 725,000 travel enthusiasts globally. At HGV, our primary focus is to provide our members and guests with top-notch vacation ownership options, coupled with unparalleled services and benefits.

HGV is seeking a Housekeeping Floor Manager to join our team at Shenandoah Crossing Resort in Gordonsville, VA. In this position, you will be responsible for leading the housekeeping department’s efforts to ensure compliance with standards of operation, quality, and superior service to guests and owners. Don’t miss out on this amazing opportunity to advance your career and work in a truly remarkable setting.

Why do Team Members Like Working for us:

• Excellent health care options including medical, dental, and vision that encourage preventative care, starting Day One!
• Paid Time Off (PTO) and Paid sick time.
• Employee Assistance program that supports your physical and mental well-being.
• Paid Parental Leave.
• 401k Matching.
• Employee stock purchase program.
• Eligible for an established travel discount program.
• Career growth opportunities.
• Paid Parental Leave.
• And so much more!

Main Responsibilities:

• Leads the housekeeping team by creating a positive work environment.
• Acts as lead for the department and manages and coordinates all departmental team members in their various work assignments.
• Maintains a positive collaborative work environment between staff and management.
• Routinely inspect units to ensure they are in compliance with the standards of cleanliness.
• Orients and trains employees on departmental and position procedures and functions.
• Coordinates with third party housekeeping to ensure all brand standards are being meet.
• Assists in the maintenance of a continuous and forward-thinking cleaning plan, ensuring all areas of the property are cleaned.
• Assist with hiring, supervising, adapting, and training of all staff.
• Investigates accidents and initiates accident reports.
• Other duties and special projects as assigned.

Key Skills and Experience:

To fulfill this role efficiently, you must possess the following minimum qualifications and experience:

• High School/GED
• Strong leadership capabilities including the ability to empower, develop, inspire, and engage staff in a positive manner that produces business results.
• Ability to communicate optimally through written and verbal means, build and maintain positive relationships, and negotiate internally and externally.
• 3-5 years of related experience.
• 2+ years of Supervisory experience.
• Previous experience working in a hotel/resort is preferred.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.