Together, We Can.
Hilton Grand Vacations is seeking driven, outgoing, and sales-focused professionals to join the pre-opening team at Ka Haku, a Hilton Club, our newest luxury resort in the heart of Waikīkī. As HGV’s first Hilton Club in Hawaiʻi, Ka Haku is set to redefine the vacation ownership experience with sophisticated accommodations, elevated amenities, and unparalleled service.
This is a rare chance to help launch of one of Waikīkī’s most anticipated resort developments while building a rewarding career with an industry-leading vacation ownership company.
As a Bilingual New Buyer Marketing Representative (Japanese/English), you’ll play a key role in the guest experience—connecting with travelers, crafting excitement about Hilton Grand Vacations, and helping qualified guests learn the benefits of vacation ownership.
If you show outgoing qualities, set clear goals, and are motivated by the opportunity to earn uncapped incentives, you’ll fit right in!
Why Team Members Love Working With Us
We are proud to provide full-time Team Members with an industry-leading benefits package, including:
- Compensation: $17.00 per hour, plus commission and bonuses governed by a compensation plan.
- Day One Medical Coverage: Medical, dental, and vision insurance starting your first day.
- Generous Paid Time Off: Vacation, sick time, and paid parental leave.
- Financial Benefits: 401(k) with company match, life insurance, and an employee stock purchase program.
- Career Growth & Development: Tuition reimbursement for job-related degrees and certifications.
- Exclusive Travel Perks: Team Member discounts, travel programs, and resort benefits.
- Hilton Grand Vacations has received four out of five stars for work-life balance and family-friendly benefits. Newsweek also named it one of America’s Greatest Workplaces for Parents & Families.
For more than 30 years, our Owners, Members, and Guests have shown dedication to us. Our continued success is driven by the passion and integrity of Team Members across resorts, call centers, and corporate offices.
Schedule Details:
Marketing Concierges maintain a flexible schedule, including weekends and holidays, according to guest travel trends and business requirements. You need to be available for any assigned shift during operating hours from 6:30 AM to 9:30 PM.
As a Bilingual Marketing Representative, you will be responsible for:
- Promoting and booking vacation ownership presentations, previews, and the sale of mini-vacation packages to eligible on-site guests and visitors.
- Providing concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities.
- Distributing approved promotional information and providing excellent customer service to all guests while projecting a professional company image.
- Assisting in the implementation and tracking of current and future marketing programs.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Ability to maintain a flexible schedule that includes evenings, holidays, and weekends.
- Bilingual Proficiency in Japanese (speak, read, and write) and English (speak, read, and write).
- High School diploma or an equivalent amount of relevant experience.
- Basic computer skills with the capability to learn.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- In-depth familiarity with the island of Hawaii along with the skill to outline activities, restaurants, and destinations across the island.
- Previous experience working in a commission-based sales or marketing environment.
- Preferred candidates to be located in Hawaii and have knowledge of Island activities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will provide reasonable accommodation for individuals with disabilities during the application or interview process. We also offer accommodations to perform essential job functions and to receive employment benefits and privileges. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
