Together, We Can.
As a Night Porter you will ensure the security and cleanliness of the public areas of the Resort.
A Night porter plays an important part in the smooth running of the resort, and therefore must perform the following tasks to the highest standards:
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Fire walk – recording 28 point check throughout main building. Confirm external fire walk ways and doors are free from obstructions.
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Snow clearing and salting around main house to include pathways and fire exits
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Maintaining security of premise overnight.
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BOH – Office Cleaning, rubbish / recycling removal, vacuuming and dusting
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FOH – Cleaning tasks to included and not limited to wooden floor buffing in restaurant, bar, reception and Oak Room, dusting, vacuuming, upholstery spotting. Night time cleaning of public areas to include launderette, toilets, interior of lifts.
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Setting up and decommissioning of Meeting Room
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Assist in F&B during busy periods
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Being thoroughly familiar with fire evacuation procedures and Fire Team Cover during shift
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Report any defects, damage, or hazards in the working environment through Synergy
As a night porter you will interact with guest requests and comments incurred, and react appropriately. You will ensure that a high standard of service is delivered in a friendly and personalized manner, through Kipsu and verbally.
A night porter should be knowledgeable of the working of appliances in Lodges and Suites.
All duties must be carried out in a safe manner having regard to the health and safety and welfare of self, other team members, guests and other persons on the premises.
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Ability to work on your own and as part of a team
• Competent level of IT proficiency
Benefits include free Leisure Club Membership, Go Hilton Team Member travel program – (hotel discounts for team members, family and friends), BUPA Dental, Perks at Work and LifeWorks employee programs.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
