Together, We Can.
Are you looking to grow your career and be rewarded for your successes? Don’t miss this opportunity to join our outstanding Marketing Team and experience the perks of working with an industry leader!
Why do Team Members like working for us:
- Day 1 Benefit Eligibility
- Driven base pay
- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide!
- 401(k) program with company match.
- Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
- Paid Sick Days
- Employee stock purchase program
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- Daily Pay Option*
- Eligibility: All US hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek’s Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification. We’re seeking highly-motivated, goal-oriented Marketing Executives who thrive in fast-paced environment. Not only do we offer competitive pay and excellent benefits, we are committed to helping you grow through paid training and leadership development programs.
What will I be doing?
As an NMJ Confirmations Agent, you would be responsible for driving company success through performing the following tasks to the highest standards:
- Calls and confirms all members, owners, and guests to review the details of their package.
- Verifies all information is correct and guest fully qualified
- Updates all guest lists and notes in Clarity/VOICE to show the most up to date guest information.
- Handles all guest issues as they arise during the confirmation process and performs other related duties as assigned.
- Tracks all members, owners, and guests who no show their tour and call them within two (2) hours to rebook the tour.
- Reviews tour for accuracy in booking, not limited to but including, correct tour time, box code, event coordinator, market program, notes, and off property contact.
Types of Candidates We’re Looking For:
- High School Diploma or equivalent.
- Computer proficiency in Microsoft Word, Excel and Outlook.
- Excellent telephone and customer relation skills
- Strong administrative skills; detail oriented.
- Able to meet productivity standards.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform vital job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
