Together, We Can.
We are a global team of memory makers, collaborators, industry leaders, innovators and so much more. We believe amazing vacations and experiences start with teams as diverse as the customers and communities we serve. At Hilton Grand Vacations, your future is bright!
The Title Operations Business Optimization Manager will provide project management in support of applications, reporting and business operational projects.
Key Responsibilities:
- Act as a liaison for IT-related projects by ensuring proper prioritization, alignment to current business strategies, appropriate resource allocation, consistent communication, accurate specifications/documentation, budgetary management, and timely delivery of end products/services
- Work with business partners, Reporting, IT and leadership to determine implementation plan, training and support.
- Monitor project budget for major Ownership and Title Operations business initiatives
- Assist with the documentation and implementation for standard methodologies to improve business processes within the department
- Manage and track project milestones; schedule and facilitate status and review meetings for team members and project sponsors
- Liaise with 3rd party vendors for delivery of systems according to project plan
- Manage project review meetings with various business partners/departments to evaluate statuses, establish and ensure completion dates
- Assist with the financial analysis and ROI data on projects, develop and maintain consistent reporting for project financing and expenditures
- Work closely with Site leaders to evaluate business processes to improve individual and group performance
- Knowledge of workforce management, process improvement, business unit operations, and reporting and analysis
- Review business requirements into technical solutions, participants in issue resolution, risk mitigation and avoidance
- Work with management to provide cost benefit analysis and negotiates scopes, budgets, and schedules
- Actively work with other Ownership and Title Operations teams to identify the current and emerging reporting needs of those teams.
- Maintain proficiency in and assist with closing costs
- Own the budget process, including annual budget planning, monthly review of the departmental P&L, and monthly forecasting.
- Responsible for oversight of title licenses audits and requirements to ensure annual compliance
Why do Team Members Like Working for us?
- Excellent health care options (medical, dental, and vision that encourage preventative care – that start on day 1!).
- Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
- All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
- Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.
Job Details:
- Hybrid
- Full time
- 10% travel
Key Skills:
- Articulate technical issues to non-technical audiences
- Analyze financial data, manage budgets and report to agreed timescales
- Project management skills including ability to lead through to completion and ensure key dates are met
- Knowledge of business mathematics (weighted averages, percentages) and basic spread-sheeting (Excel)
- Ability to read architectural development documents, IT Standards and all other criteria established by Hilton Grand Vacations to determine the physical requirements of all Brands
- General knowledge of IT standards and methods
- Experience in implementing IT systems
Experience Required:
- Bachelor’s Degree
- 3-5 years of related experience
- 3+ years of management or supervisory experience
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
