Together, We Can.
HGV Now Offers Day One Team Member Benefits!
Now Offering Daily Pay *
Are you someone who loves challenges poses strong problem solving, troubleshooting, accounting reconciliation skills. Ability to handle concerns with owners/guest with outstanding customer service with ambitious and passionate in everything that you do.
What will I be doing?
The position is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. As well as being the overnight guest service agent.
- Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
- Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
- Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
- Generates housekeeping reports and prints folios departures.
- Compiles daily revenue reports and files work accordingly.
- Responsible for accurate management of cash funds and daily shift deposits.
- Assist with other Front Office duties.
- Calculates account balance at month-end and submits to accounting.
- Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
- Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
- Assists with guest and owner needs and requests delivering outstanding hospitality at all times.
- Assists with other departmental duties such as bell stand, answering phones, etc.
- Reports any unresolved problems with owners and guests to management.
- Maintains clean work area. Provides information on area attractions and resort amenities.
- Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to “pitch-in” and help co- workers with their job duties and be an outstanding teammate.
- Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
What are we looking for?
A team-first attitude
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- High School diploma/GED
- 1 years of related experience.
- 1 year Auditing experience.
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
- Associate’s Degree/College Degree
- VOICE Certified or Resort Data Processing (RDP)
- 3-5 years of related experience
- 2+ years of Supervisory experience
The hourly rate for this role is between $19.00 -$19.38 based on experience
What will it be like to be a Team Member?
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. We offer an outstanding benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and excellent travel benefits.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
