Together, We Can.
Day One Team Member Benefits – eligible for health benefits and 401k as of Day 1 of employment!
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. The foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and thrive. Our Team Members are the HEART of what we do and it’s their talent, passion, and dedication that drives the success of Hilton Grand Vacations.
Why do Team Members like working for us:
- Day 1 Benefit Eligibility
- Recognition Programs and Rewards
- Discounted hotel rates worldwide!
- 401(k) program with company match.
- Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
- Paid Sick Days
- Employee stock purchase program
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
Main Responsibilities:
- Responsible for mailing the annual billings pursuant to published schedule and new owner billings that are assessed and mailed on a monthly basis.
- Ensures late notices are mailed to delinquent accounts in a timely manner; processes monthly billing reports and updates for year-end.
- Ensures the monthly HOA and Club collections, Move Open Credits (MOC), and Apply Open Credits (AOC) routines and late, interest, and collection fee assessments are processed in accordance with the Assessment, Billing, Collection (ABC) policies.
- Responds to all inquiries to the billing email box.
- Maintains open communication with HOA management to obtain the necessary approvals for billing functions.
- Sets up statement templates for each resort and upload into Atlas/Clarity in order to be processed by outside printing vendor.
- Processes monthly adjustments for upgrade cancellations.
- Researches invalid addresses on returned mail and process skip tracing when necessary.
- Performs other related duties as assigned.
Main Responsibilities:
- Responsible for mailing the annual billings pursuant to published schedule and new owner billings that are assessed and mailed on a monthly basis.
- Ensures late notices are mailed to delinquent accounts in a timely manner; processes monthly billing reports and updates for year-end.
- Ensures the monthly HOA and Club collections, Move Open Credits (MOC), and Apply Open Credits (AOC) routines and late, interest, and collection fee assessments are processed in accordance with the Assessment, Billing, Collection (ABC) policies.
- Responds to all inquiries to the billing email box.
- Maintains open communication with HOA management to obtain the necessary approvals for billing functions.
- Sets up statement templates for each resort and upload into Atlas/Clarity in order to be processed by outside printing vendor.
- Processes monthly adjustments for upgrade cancellations.
- Researches invalid addresses on returned mail and process skip tracing when necessary.
- Performs other related duties as assigned.
What are we looking for:
- High School Diploma or equivalent experience.
- A minimum of 2 years office experience.
- Excellent verbal and written communications skills.
- Computer proficiency in Excel.
- Ability to interpret and build spreadsheets.
- Basic math skills.
Preferred, but not required:
- 1-2 years Billing experience
Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek’s Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
