Responsibilities:
•Create a smooth, welcoming, and exceptional experience for guests at every step of their stay, from arrival to departure.
•Respond to guest inquiries and resolve issues promptly and courteously.
•Handle reservations, cancellations, and modifications efficiently.
•Maintain accurate records of guest accounts and transactions.
•Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
•Promote hotel services and amenities, enhancing the guest experience.
•Handle cash, credit card, and other transactions with utmost accuracy.
•Ensure the front desk area is clean, organized, and presentable at all times.

Our dedication to excellence is recognized by several outstanding accolades. We were named to Newsweek’s Top 100 Most Loved Workplaces® list in 2021 and 2022. We received two Stevie® Awards at The 20th Annual American Business Awards®, including a Gold Stevie for Company of the Year – Hospitality and Leisure, and a Silver Stevie for Achievement in Growth. LinkedIn named us a top company in Travel & Hospitality on its 2022 Top Companies Industry Edition list. We ranked first in the hotel and travel industry on Dave Thomas Foundation’s “Best Adoption-Friendly Workplaces” list. We also became a Great Place to Work® certified company in 2022.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.