Senior Director of PMO Customer Enablement

職務 ID: CUS000296職務分野: Corporateカテゴリー: Marketingシフト: Day Jobロケーション: Orlando, FL掲載日: 11/21/2024勤務地: Millenia Corporate HGV Office


今後のイベント 当社のミッション キャリアアップ 当社の話題を見る 関連する求人情報 受賞実績

ヒルトングランドバケーションズがユニークな理由とは？
Together, We can.
当社の最も重要な強みは、社員であると考えています。当社ブランドの文化の基盤は、それぞれの個性を生かしながら互いに高め合うことで成長することです。オーナー様とゲストの皆様に、記憶に残る体験を日々お届けできるのは、世界中の12,000人を超えるチームメンバーのおかげです。私たちの業界、さらには私たちが生活し、働く地域社会にポジティブな影響を与えるのは、当社ブランドに対するチームメンバーの才能、コミットメント、情熱です。チームメンバーはゲストの皆様に素晴らしい体験を提供することに情熱を傾けることに、そして私たちはその成果を認め、褒賞し、サポートすることに情熱を注いでいます。 バケーション業界をリードし、成長を続けるチームの一員となる絶好の機会です！
Job Description

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.

Here’s why you will love it here:

  • Recognition Programs and Rewards
  • Excellent health care options, including medical, dental, and vision
  • A people-first culture
  • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
  • Perks at work: Employee Pricing platform
  • Employee Assistance Program that supports your physical and mental well-being.
  • Paid Vacation Time and Paid Sick Days
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • And more!

The Senior Director of PMO Customer Enablement  is responsible for the planning, tracking, reporting/communication, business change management, value realization, and successful execution and adoption of key projects across the HGV organization.

Responsibilities include:

  • The Senior Director will work to closely with product owners to drive projects and business organizational change through to completion.
  • Partner with key customers across the business to plan, develop, integrate, and implement strategic sales initiatives.
  • Provide Executive dashboard on all projects, timelines, and barriers on a biweekly basis.
  • Create, prioritize, and manage project intake form submissions, evaluating execution readiness by the highest value, speed to market and level of complexity.
  • Drive process and momentum for key projects using common frameworks, methodologies and standardized practices and approaches.
  • Develop project scopes and objectives, involving all relevant partners and ensure feasibility.
  • Develop a detailed project plan using Workfront application to supervise progress.
  • Ensure projects are delivered on time, within scope and budget.
  • Provide continuous communication between other business unit collaborators and Executive Leadership to ensure full visibility.
  • Create and maintain comprehensive project documentation.
  • Assess project risks and develop mitigation plans to leadership for timely manner resolution.
  • Partner with training and communication teams to ensure appropriate organizational change tools to drive support and adoption of the project or initiative.
  • Support the design, development, delivery and management of communications.
  • Conduct post implementation review of every project to quantify success or opportunities within the initiative.
  • Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
  • Completes all required Company training/compliance courses as assigned.
  • Adheres to Company standards and maintains compliance with all policies and procedures.

Qualifications

What are we looking for:

  • Ability to work cross-functionally with multifaceted partners
  • Familiarity with one or more project management methodologies
  • Must be a functional and creative collaborator and project contributor willing to problem-solve with collaborators to address business problems, not just assign and tasks and status
  • Ability to master sophisticated projects and understand business priorities to ensure requirements are accurately gathered and projects are structured to ensure consistent project execution and measurement
  • Outstanding communication skills, both written and verbal
  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to work with secure and confidential information
  • Ability to multi-task to meet multiple short-term, business-critical timeframes
  • 8-10 years of demonstrated ability 

Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek’s Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

  • Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  • チームメンバーの健康や財産形成を支援する福利厚生。

  • チームメンバーやご家族、ご友人向けの旅行および宿泊割引。

  • 有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。

  • 楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。

  • 多様性と包含性に取り組む偏見のない文化。

  • 日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。