Receptionist

ID de l’emploi : ADM000703Champs de compétence : CorporateCatégorie : Administrative & GeneralQuart de travail : Day JobEmplacement : Lancaster, EnglandDate d’affichage : 11/21/2024Propriété : DRI Thurnham Hall


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Qu’est-ce qui rend Hilton Grand Vacations unique?
Ensemble, tout est possible.
Nous pensons que notre force la plus importante est notre personnel. Le fondement de notre culture est de valoriser et de célébrer les différences uniques qui nous font prospérer en tant qu’individus et nous engager ensemble. Los quelque 12 000 membres de notre équipe à travers le monde sont à l’origine des expériences mémorables offertes chaque jour à nos clients et propriétaires. C’est leur talent, leur engagement et leur passion pour notre marque qui ont un impact positif sur notre industrie et les collectivités dans lesquelles nous vivons et travaillons. Ils sont passionnés d’offrir à nos clients des expériences exceptionnelles, et nous sommes passionnés de reconnaître, récompenser et soutenir ces réalisations. Ensemble, tout est possible.
Échappez à l’ordinaire! C’est le moment idéal pour rejoindre notre équipe en plein essor et une entreprise chef de file dans l’industrie des vacances!
Job Description

RESORT: Thurnham Hall

LOCATION: Thurnham, Lancaster, LA2 0DT

HOURS: 40 per week

SALARY: £11.77 per hour

Are you looking for a unique and exciting opportunity in the hospitality industry? Look no further! As a world-class resort, Thurnham Hall are dedicated to providing exceptional experiences for our members and guests. We are looking for a Receptionist to join the team working on a shift basis with a flexible working pattern and a range of incredible benefits, this is a role that offers endless opportunities for growth and success.

Reporting to the Head of Reception, the main job duties will include, but are not limited to:

  • Check guests in and out of the accommodation dealing with any queries, complaints and requests they may have, handling cash and taking payments where appropriate
  • Answer the switchboard in a timely and professional manner
  • General administrative duties and daily banking
  • Be the first point of contact for all guests ensuring the expectations are met if not exceeded
  • General ad hoc duties as requested by your managers

Skills and experience required to fulfil the role include:

  • Previous experience in a similar role is advantageous
  • The ability to multi task and work under pressure
  • Excellent communication skills both written and verbal
  • The ability to work on your own initiative as well as part of a team
  • Have a ‘can do’ and positive approach
  • Must be computer literate

The role requires the successful candidates to work 40 hours per week, as per the departmental rota, including weekend and Bank Holiday work on a shift/rota basis. Own transport is required due to the location of the resort.

In return for your dedication and passion, we offer a range of exceptional benefits, including:

  • Participation in our resort privilege program, providing access to exclusive employee discounts throughout Europe
  • Opportunity to earn referral bonuses through our referral program
  • Generous holiday entitlement, allowing you to recharge and enjoy quality time with loved ones
  • Access to our Employee Assistance Program (EAP), providing confidential support and guidance
  • Free parking, ensuring convenience and ease during your workday
  • Utilisation of our modern leisure facilities, promoting a healthy work-life balance
  • Uniform provided, ensuring a professional and polished appearance
  • Phenomenal training opportunities, enabling you to continuously develop and enhance your skills
  • Perks at Work Membership, granting you access to discounts on various products and services

At Thurnham Hall, we are committed to fostering diversity and inclusion in the workplace. We warmly welcome applicants from all backgrounds and abilities, and we are dedicated to providing reasonable accommodations and adjustments to individuals with disabilities throughout the recruitment process.

Join our ambitious and collaborative team and contribute to creating unforgettable experiences for our valued guests. Apply now and embark on an exciting journey with us.

Qualifications

What are we looking for?
 
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

Skills and experience required to fulfil the role include:

  • Previous experience in a similar role is advantageous
  • The ability to multi task and work under pressure
  • Excellent communication skills both written and verbal
  • The ability to work on your own initiative as well as part of a team
  • Have a ‘can do’ and positive approach
  • Must be computer literate
 
 
 
 

  • Des avantages sociaux qui favorisent la santé et le bien-être financier des membres de l’équipe.

  • Des rabais sur les voyages et les hôtels pour les membres de l’équipe, leur famille et leurs amis.

  • Un équilibre sain entre vie professionnelle et vie privée avec congés pour des motifs personnels et horaires souples.

  • Activités pour membres de l’équipe qui renforcent la camaraderie grâce à des activités amusantes.

  • Une culture ouverte d’esprit engagée envers la diversité et l’inclusion.

  • Des incitatifs pour les membres de l’équipe qui font preuve d’excellence chaque jour.

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