Together, We Can.
Ready to meet guests, share the island, and build your career while earning strong incentives? Let’s talk!
Do you enjoy meeting new people and keeping conversations light, helpful, and fun? Want a role where your day has clear goals—and your effort is recognized? We’d love to meet you!
In this guest-facing marketing role, we station you at high-traffic visitor locations at Kings’ Shops and Queens’ Marketplace. We count on you to greet travelers, share quick local tips, and invite eligible guests to schedule a time to learn more about vacation ownership with our team. You are not closing a sale on the spot. You’re creating a great first impression and setting a quality appointment.
Why do Team Members Like Working for us
We offer $17.00 per hour, plus commission and bonuses governed by a compensation plan. Marketing Representatives- Retail have targeted annual earnings of $90,000 with top performers earning more based on individual results.
We offer an excellent benefits package to our full-time Team Members that include:
- Medical, dental, and vision coverage from Day One
- Paid time off, vacation, sick time, and paid parental leave
- 401(k) with company match, life insurance, and company stock purchase program
- Tuition reimbursement for job-related degrees and certifications
- Team Member travel discounts and resort benefits
We also make sure you’re supported with structured onboarding, coaching, and clear daily expectations—so you always know what “good” looks like.
Schedule and Location:
Can you work when guests are out enjoying the day? This role follows visitor patterns and business needs, so we schedule shifts between 11:00am–7:30pm and include weekends and holidays. We’ll place you at Kings’ Shops and Queens’ Marketplace in Waikoloa.
As a Marketing Representative- Retail, you will be responsible for :
We keep it simple: connect, help, invite, and schedule.
- Greet visitors in a friendly, respectful way and start short conversations
- Ask what guests love most about their trip and share quick recommendations for dining, shopping, and local highlights around Waikoloa
- Provide useful information about Hawai‘i Island—beaches, scenic drives, cultural sites, family-friendly activities, and planning tips using approved resources
- When available, share eligible offers, promotions, or discounts using approved materials (accuracy and compliance matter!)
- Invite eligible guests to interact directly to discover more about vacation ownership
- Schedule guest appointments for presentations and previews (plus mini-vacation packages when applicable) and clearly explain where to go, when to arrive, and what to expect
- Enter accurate guest/appointment info into basic systems (tablet, iPad, or PC), keep your space organized, and work toward daily and weekly goals with coaching
We often hire from retail, kiosks/booths, promotions, customer service, hospitality, food & beverage, call centers, or business development. Experience with metrics, goals, and incentive-based pay is beneficial. Strong Hawai‘i Island knowledge is also a plus. Previous timeshare/vacation ownership experience can help—but we’re happy to train the right person.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Ability to work a flexible schedule including weekends and holidays
- Proficiency in English, speaking, reading, writing
- High school diploma or equivalent
- Basic computer skills, confident learning new systems
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Beneficios que respaldan la salud y el bienestar financiero de los miembros del equipo.
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Descuentos en viajes y hoteles para miembros del equipo, familiares y amigos.
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Un equilibrio saludable entre el trabajo y la vida personal con tiempo libre pago y horarios flexibles.
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Eventos de los miembros del equipo que fomentan el compañerismo a través de actividades divertidas.
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Una cultura de mentalidad abierta comprometida con la diversidad y la inclusión.
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Incentivos para los miembros del equipo que demuestran excelencia todos los días.
