Together, We Can.
As a Marketing Support Coordinator you would be responsible for:
- Responsible for accurately recording guest tour presentation reservations in the system for the Hotel Marketing and In-House Teams. Records reservation entries via computer for preview appointments.
- First point of contact for the Marketing and In-House Team Members.
- Assist Marketing Management in monitoring and advising tour flow and is the central hub of communication with all of the Marketing Departments, including but not limited to: Hotel Marketing, In-House Marketing, Gifting, and Hosts.
- Prepares and processes manifests of preview appointments.
- Reschedules guest preview appointments as necessary.
- Assists in monitoring and distributing marketing and/or sales support materials.
- Supports marketing promotional activities and any other communication necessary, by updating the hotline.
- Responsible for data entry to support any other Marketing Programs, as directed.
- Carries out all reasonable requests by management that the employee is capable of performing.
- Other duties as assigned
- Responsible for processing daily allocation leads
- Previous High-End/Luxury Customer Service Experience
- Computer literate with excellent typing skills, 10-key preferred
- Proficient with Microsoft Office including Excel and Outlook
- Experience answering phones with phenomenal customer service
- Ability to multitask while remaining detail-oriented
- Excellent job attendance
- Flexible Work Schedule including evenings and weekends
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous Timeshare Experience is a plus
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Beneficios que respaldan la salud y el bienestar financiero de los miembros del equipo.
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Descuentos en viajes y hoteles para miembros del equipo, familiares y amigos.
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Un equilibrio saludable entre el trabajo y la vida personal con tiempo libre pago y horarios flexibles.
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Eventos de los miembros del equipo que fomentan el compañerismo a través de actividades divertidas.
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Una cultura de mentalidad abierta comprometida con la diversidad y la inclusión.
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Incentivos para los miembros del equipo que demuestran excelencia todos los días.
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