Together, We Can.
RESORT: Flamingo Beach Resort
LOCATION: Sint Maarten
HOURS: 40 per week
SALARY: ANG 23.18 per hour
Flamingo Beach Club is a world-class resort and we are currently seeking an exceptionally talented individual to join our team as a Night Auditor.
Job Responsibilities:
- Ensure proper standards of hospitality are provided to all members, owners, and guests on property and/or via telephone.
- Ensure all pending arrival information is accurate (i.e. check rates and prepare upcoming arrival packets with necessary materials and information).
- Check in/out members, owners, and guests.
- Follow through on requests and/or concerns in a timely manner.
- Handle and resolve complaints.
- Verify guest information (i.e. for additional keys, telephone calls, and packages.)
- Compute billing charges, collect payments and provide change.
- Post charges as received through other departments (i.e. fitness center, housekeeping, grab and go, and laundry).
- Answer the telephone with proper etiquette and transfer calls accordingly.
- Communicate with all internal departments including PBX, housekeeping, engineering, and security.
- Balance all end of day shift reports.
- Verify cash and credit card transactions.
- Complete nightly cash drop.
- Complete night audit checklist.
- Complete special projects, stocking, list items to be ordered, and daily bucket checks.
- Report incidents to management/security immediately.
- Completes all required Company trainings and compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned.
Skills and Experience Required to Fulfil the Role Include:
- Excellent communication skills, both verbal and written, to effectively interact with guests and colleagues
- Ability to work independently and as part of a collaborative team, contributing to a positive and inclusive work environment
- Strong organisational and time management skills, with the ability to prioritise tasks and pay exceptional attention to detail
- Proficiency in computer skills, including knowledge of relevant software applications
- Demonstrating enthusiasm, dedication, and a strong focus on customer satisfaction, while delivering exceptional service and maintaining a courteous telephone etiquette.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Beneficios que respaldan la salud y el bienestar financiero de los miembros del equipo.
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Descuentos en viajes y hoteles para miembros del equipo, familiares y amigos.
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Un equilibrio saludable entre el trabajo y la vida personal con tiempo libre pago y horarios flexibles.
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Eventos de los miembros del equipo que fomentan el compañerismo a través de actividades divertidas.
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Una cultura de mentalidad abierta comprometida con la diversidad y la inclusión.
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Incentivos para los miembros del equipo que demuestran excelencia todos los días.
The Queen City
Team Member Jessica G. takes us along for a fun weekend of Charlotte adventures — all thanks to some epic travel perks. Where to next?
The 15th Annual Women’s Build was one of the highlights of our month. We partnered with Habitat for Humanity Greater Orlando & Osceola County to work on a new home for a local Orlando family. As we continue volunteering with Habitat for Humanity, our commitment to uplifting women and strengthening communities worldwide continues to flourish. Until next time! 
We are beyond thrilled to announce that we've been awarded the USA Today Top Workplaces Award for the second year in a row! This incredible achievement is all thanks to our outstanding Team Members and the amazing collaborative work culture we have built together. Come join our team and see for yourself why we are one of the best places to work.
Click the link in our bio for more information. 
