Together, We Can.
Provides excellence in cleaning services to guest and owner units, offices, lobby and common areas throughout the property in compliance with all standards of quality and productivity.
Here’s why you’ll love it here – We offer an excellent benefits package to our full-time Team Members that include:
- Pay Range: $24.49 – $29.16 per hour
- Medical, Dental, and Vision insurance from Day One
- Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
- Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition and numerous learning and advancement opportunities …and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Schedule Details:
Our Resort operates 7 days a week.
Additional Responsibilities Include:
- Promptly respond to requests from guests and other departments, including information about resort services, activities, and local attractions
- Ensure that all items delivered to the guest rooms are clean and in working order
- Identify and report preventative or other maintenance issues in a public area or guest rooms
- Remove used and replace with new all linens, towels, and necessary products and supplies Transport clean and dirty linen to and from Operations and the Buildings
- Properly maintain work carts/stations to optimize appearance and efficiency
- Ensure the resort follows all federal, state, and local laws, including OSHA
- Cleans guest corridors, landings, stairwells, delivers guest requests, vacuuming, carpet cleaning, and heavy cleaning of all assigned units, offices, and public areas in compliance with all standards of quality and productivity
- Reports suspicious activity to the Security Department
- Ensures all assets and supplies for the department are securely stored at all times in a neat and orderly fashion
- Assists management in maintaining an accurate inventory of linen and supplies
- Promptly turns in all lost and found items after being accurately tagged and identified
- Follow daily assignments
- Properly uses the facility management systems (Synergy & Perfect Room) and adheres to the “Resort Issued Key Policy”
- May be required to do other duties and special projects as assigned by Housekeeping Management
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- High School Diploma or equivalent
- Able to work flexible schedules including mornings, evenings, weekends and holidays
- Basic language interpersonal skills to communicate both verbally and in writing with guests, owners and co-workers, and fully comprehend job assignments
- Prior experience in Houseperson or related position
- Able to lift up to 50lbs; push/pull cart over 200lbs
- Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
- Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
- Prior customer service or similar related experience
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
-
Beneficios que respaldan la salud y el bienestar financiero de los miembros del equipo.
-
Descuentos en viajes y hoteles para miembros del equipo, familiares y amigos.
-
Un equilibrio saludable entre el trabajo y la vida personal con tiempo libre pago y horarios flexibles.
-
Eventos de los miembros del equipo que fomentan el compañerismo a través de actividades divertidas.
-
Una cultura de mentalidad abierta comprometida con la diversidad y la inclusión.
-
Incentivos para los miembros del equipo que demuestran excelencia todos los días.
We enjoyed playing out on the range together in December and today, a few kids from this group had a chance to attend a Career Day at the 2025 Hilton Grand Vacations Tournament of Champions. We’re proud to support their growth and personal development through different hands-on opportunities and experiences such as this. 
