Asst Director Food & Beverage

What will I be doing?
 
As the Assistant Food & Beverage Manager, you will ensure the expectations of our owners and guests, as well as the HGV standards are met and exceeded. You will work closely with the departmental Supervisor or Leads in regards to staff/guests interaction, training, supervision, food & beverage/retail delivery and presentation, to ensure the highest level of productivity and efficiency are achieved.

 HERE’S WHY YOU’LL LOVE IT HERE! – We offer an excellent benefits package to our full-time Team Members that include:

•    Salary range: $51,000 – $75,000 annually
•    Medical, Dental, and Vision insurance from Day One
•    Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
•    Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
•    Generous Paid Time Off Program
•    Paid Sick Days
•    Team Member Recognition and numerous learning and advancement opportunities
•    and more!
 
 HGV was awarded four out o five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

 
Additional Responsibilities Include:
 
•    Primary focus will be on Retail / Gift Shop with emphasis on performing administrative duties which may include merchandising, budget control, scheduling, purchasing supplies, preparation of performance appraisals, inventory controls, maintaining knowledge of retail market/trends etc.
•    Ensures all guest interactions are handled in a positive, accurate, and efficient manner at all times. Ensure that all departmental activities are performed within the appropriate guidelines and that all Food and Beverage team members are trained in the area of food quality, sanitation, safety, departmental/resort policies and procedures and guest/owner service standards.
•    Responsible for the operation of the department in the absence of the Food & Beverage Manager. Participates in all F&B operations on a daily basis to assist with work load and respond to guest/owner inquiries regarding F&B, retail and resort services. Ensures the provision of special services to owners/guests as needed.
•    Supervises and accounts for the accurate collection of monies received at the various F&B outlets. Resolve problems arising from guest/owner concerns, inventory, supply issues, staffing issues, and other unusual request and inquiries
•    Maintains retail vendor relations ensuring product purchasing, pricing and budgeted controls.
•    Maintains effective communication and coordination of F&B activities with other departments to ensure all standards are met in the areas of productivity.
•    Ensures at the end of each shift that all F&B associates have completed daily checklists and shift closing are accurate.