Pool Server

What will I be doing?

As a Pool Server, you will be responsible for providing food and alcoholic/non-alcoholic beverages to guests following the company sequence of service. You will have strong guest and fellow team member engagement and ensure adherence to quality expectations and standards.

Here’s why you’ll love it here – We offer an excellent benefits package to our full-time Team Members that include:

• Hourly Rate: $14.00 per hour
• Medical, Dental, and Vision insurance
• Financial Wellness – 401k/pension plan
• Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities… and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Additional Responsibilities Include:

• Greet all guests in the Pool area. Provide options for seating to guest, as necessary. Must have strong presence on the outlet floor at all times.
• Provide food and alcoholic/non-alcoholic beverages to guests and refill drinks in a timely manner according to Hotel’s standards.
• Set and reset table and dining area according to Hotel standards.
• Communicate orders, questions, and service needs to the kitchen staff by placing orders. This includes communication of any allergies, dietary requirements, rush orders, etc.
• Adhere to all cash handling and credit policies and procedures; close out checks and ensure collection of proper payment method from guest.
• Effectively communicate with guest on orders and upsell food & beverage items as appropriate.
• Maintain knowledge of all menu items, liquor brands, beer and wine selection and non-alcoholic drinks available.
• Maintain complete knowledge of table/seat/section numbers, proper table set ups, hours of operation, dress code and other standard operational information.
• Complete daily opening, closing, and/or running side work throughout each scheduled shift.
• Maintain cleanliness of work areas, equipment, dining/service areas, and storage areas.
• Maintain strong guest and fellow team member engagement.
• Perform all other reasonable tasks as assigned.