Marketing Manager

As a Marketing Manager, you will be managing a team of marketing representatives who achieve results through tour bookings, selling packages, generating leads, meeting targets. This position will support the team by providing clear communication and direction, training, coaching, mentoring and managing operations. 

HERE’S WHY YOU’LL LOVE IT HERE!
We offer an excellent benefits package to our full-time Team Members that include:

• Pay rate is $75,000 per year, plus commissions and bonuses governed by a compensation plan. Marketing Managers have targeted annual earnings of $150,000 per year, with some Team Members earning substantially more based on their individual performance.
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

SCHEDULE DETAILS:
Our Marketing Manager will work a flexible schedule to include weekends and holidays.

ADDITIONAL RESPONSIBILITIES INCLUDE:

• Responsible for day to day operations; including but not limited to scheduling, team meetings, addressing team member concerns. Builds spiffs, incentives and contests to empower the team. Distributes monthly compensation plans and targets to all team members.
• Handles customer questions, problems, and complaints requiring management intervention. 
• Monitors team members’ interactions to ensure they are providing accurate information to all guests, team members and vendors as well as providing outstanding customer service. 
• Fosters relationships with Resort Operations, Call Center management, Hotel Partners and Sales Leaders. Thoroughly evaluates alternatives to current processes or proposed changes in a timely manner and makes an informed decision to commit to the execution, always being honest, tactful, and professional.
• Performs any reasonable request by management that supports the department’s mission and goals.