Housekeeping Dispatcher

What will I be doing?

As a Housekeeping Dispatcher you would be responsible for performing your position’s responsibilities and driving company success through performing the following tasks to the highest standards:

• Assists management with daily job assignments for all team members.
• Assign and track assignment of all services and cleans for all housekeepers and supervisors and other team members.
• Answers departmental multi-line phones.
• Dispatches all guest requests to the units.
• Maintains room status and other pertinent information in computer system.
• Coordinates with front desk any discrepancies in room status.
• Assists management in administrative duties including filing, purchase order follow-up, faxing, maintaining records and attendance on team members as well as other clerical duties.
• Assists with departmental inventories, and scheduling shifts for team members.
• May be required to do other duties and special projects as assigned by housekeeping management.
• Dispatching and supervising guest services calls through paging and computer systems
• Maintain tracking system for projects, such as GCPM, mattress rotation, patio deep cleans.
• Supervise late checkouts, VIP, Outstanding, special request arrivals.
• Occasionally lift boxes of approximately 25lbs.
• Communicating department needs to vendors, such as a laundry service, via phone and email
• Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position

We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!