Food & Beverage Supervisor

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.

Here’s why you will love it here:

• Recognition Programs and Rewards
• Excellent health care options, including medical, dental, and vision
• A people-first culture
• Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
• Perks at work: Employee Pricing platform
• Employee Assistance Program that supports your physical and mental well-being.
• Paid Vacation Time and Paid Sick Days
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!

 The spectacular Tuscany Village, Hilton Grand Vacations Resort is looking for a versatile hospitality professional to complete our customer service-oriented team. Located on 34 acres of lush tropical landscape in close proximity to Orlando’s major theme parks, shopping and dining attractions, our 720 keys property offers the perfect opportunity to showcase your customer service skills while learning and growing your career in hospitality with one of the most reputable brands. If you thrive on building personal connections with Owners, creating wonderful vacation memories for all guests and being part of a supportive, performance focused teams- then you belong with us. We were named on Newsweek’s “Top Global 100 Most Loved Workplaces”, so if you are looking to join a property with a people-first culture that recognizes performance, you have arrived! Apply today!

Currently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting our resort properties. Are you someone whose service orientated, courtesy, wanting to ensure our owners/guests receive the highest quality of beverage, food and service.

What will I be doing?

Food and Beverage Supervisor responsible for planning and management of the Food & Beverage operations in the front of the house.

• Ensures all guest interactions are handled in a positive, accurate, and efficient manner at all times.
• Assists management with ensuring that all departmental activities are performed within the guidelines of appropriate policies and procedures. Train all Team Members in the area of food quality, sanitation, safety, departmental/resort policies and procedures and guest/owner service standards. Responsible for the operation of the department in the absence of the F&B Manager.
• Participates in all F&B operations daily to assist with work load and respond to guest/owner inquiries regarding F&B, retail and resort services.
• Knowledge and service of menu items and beverage brands as well as cocktail recipes, varieties of beer and wines, soda, water, sugars and other prepared beverages. Performs in accordance with all state regulations with regards to alcohol service and consumption.
• Supervises and accounts for the accurate collection of monies received at the various F&B outlets. Resolves resolution of problems arising from guest/owner concerns, inventory, supply issues, staffing issues, and other unusual request and inquiries.
• Ensures the provision of special services to owners/guests as directed.
• Maintains effective communication and coordination of F&B activities with other departments to ensure all standards are met in the areas of efficiency.
• Assists management in performing administrative duties which may include budget control, scheduling, purchasing supplies, preparation of performance appraisals, etc.
• Ensures at the end of each shift that all F&B associates have completed daily checklists and shift closing are accurate. Witness any drop of company funds from daily transactions.
• Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position.